Shane & Samantha
Eugene and Dylan, thanks for all your assistance and guidance on the purchase of our new rental property. You were both great throughout the whole process. All went well with the settlement today. We collected the keys at lunchtime and had tenants move in this evening! Talk about running a just-in-time delivery service 😝 Also thanks for the wine. My wife was veeerrry happy to discover a bottle of wine within the gift box. We’ll aim to enjoy it this weekend. We look forward to working with you both soon to carry on with our property investment journey.
Jesse & Sophia
Eugene and Dylan, Thank you for the bottle of wine and for all your help with getting everything across the line! We really appreciate all the work you did behind the scenes to make it all happen smoothly. We look forward to working with you in the future.
Arihia, Trevor and Kohuroa
Kia Ora Eugene, Galina and Twine team. What a lovely gift to find at our doorstep, we feel very special and very much appreciated, thank you all so much. I also want to take the time to thank you both for the time and effort put in to our brokering. The whole process was exceptional - professional from the beginning and thorough with the entire process. When things became stressful for me, I particularly appreciated the patience and the quick resolution - Eugene you were great at breaking things down and very articulate with your communications. Galina, I really valued your efficiency and being available at all times - task keeping with our lawyers and the banks, that was awesome. The lawyer mentioned your efficiency - and I totally plugged you guys when he asked how I found the relationship. I hope something comes of it 😊 We’re loving the house, it’s overwhelmingly big but the backdrop and surroundings are amazing. We’re truly humbled. Our families love it too. I’m looking forward to building our investments with your help and guidance in the future.
Jon B
Working with Eugene and Galina was a pleasure.  They're knowledgable, experienced subject matter experts and they have a great customer engagement model.  I felt informed and educated throughout the process and would highly recommend Twine Financial Advisers to anyone looking to understand and improve their current financial position.
Rachael M
Working with Eugene with our mortgages has been a life saver! His knowledge is just incredible. He has helped us restructure and get amazing interest rates that we normally wouldn't have even known to. We know that having Eugene right there helping us with the structure of our own home and our rental is just fantastic! We will most certainly continue to work with Eugene for as long as he can put up with us.
Caroline & Stephen
Eugene was great. He Sat down with us and got a feel for our values and goals before talking about the money. This gave us confidence in his advice because he understood what we were trying to achieve. He keep us well informed and documented the process as we went along so we knew what to do next. We now feel like we're with the right bank for us, with a good loan structure and a good understanding of our financial situation.
Stuart & Deborah
Eugene has been such a mountain of knowledge and who explains himself very well. Eugene customer service is absolutely exceptional!
Gemma & Adam
Thank you ever so much to the Team at Twine for making our dreams come true in being able to own our first home! They made the process STRESS FREE, they were always there to answer our questions and support us through our journey of buying our home. They managed to get us the best mortgage rates and help us organize our kiwisaver withdrawals. We highly recommend their service and look forward to working with them in the future!
Eugene has been so professional and easy to deal with. He has helped make the process so much easier by guiding us all the way through our documentation. Structuring our loan and listening to what we want but also directing us to gain optimum value from our refinance. Also provided easy and quick communication all the time.
Eugene has been so helpful with his professional advice that guide and suggests the best path to finance advantage using what we have. He is so patient with explaining things to me whom it is a new business owner. Step by step, he teaches me to avoid taking on unnecessary loan and risk, not just wanting money by telling you to go for it. My wife and I really appreciate his hard work.
Wendy & Michael
I cannot praise Twine Advisers enough for their advice with our refinancing and restructuring of our properties. They have a through knowledge of the banking industry to be able to provide attractive refinancing options. Moreover, they were able to ask us the tough questions to get us thinking about what was required of us in terms of our long term financial plans. I would highly recommend Eugene to anyone thinking about refinancing.
Diane F
I thoroughly recommend Eugene and his team. I have been helped so much since starting to use their services. They have taken a load of my shoulders by renewing loans and arranging new finance.
Glen & Kahlia
Galina, Eugene and Irene helped us buy our first home! They did all the hard work for us to sort out or mortgage, even applying to multiple banks to ensure we got a good deal. Galina and Eugene were responsive and friendly and gave us some great advice. Eugene took the time to meet us for lunch near our offices a couple of times. Twine was super helpful in what can be a confusing and intimidating process. We have confidence moving forward because we know Twine are available to help us continue to manage our mortgage and money into the future. Highly recommended!
Dimitry D
Eugene and Galina have been amazing to deal with in securing the mortgage on our first home! We knew we could 100% trust and rely on these guys from the get go. From explaining the mortgage structure and dealing with a complicated company/trust setup, to being available and prompt with answers to the many questions we had, to getting us the best rates, we were thrilled with home simple and straightforward these guys made it. Can’t recommend them enough and am looking forward to working with them in the future. Cheers!
Bridgid & Mark
Eugene and team were efficient, reliable, and extremely helpful throughout our journey to purchase our first home, taking away a lot of the stress and uncertainty! Thanks for all your efforts, it has been very much appreciated.
Eugene and Galina made impossible become possible on our lending! Great customer service, innovative and creative thinking on helping clients to achieve the best outcome from the bank. Strongly recommended!
Matias P.
Working with the team at twine has been easy and a great experience. They are always happy to explain things again if required. looking forward to keep working with them.
Alan & Chrstine
As first-time property investors, we had lots of newbie questions, and Eugene and his friendly team took the time to explain everything to us in language we could understand. No question was too stupid! We are really grateful to them for their patience and expertise in helping us not only secure our loan, but also select the best loan structure to enable us to continue on our property journey. We’d definitely recommend Twine, and will be calling on them once we’re ready to invest again.
Thanks for all your help with getting the best package possible for our home loan!
Galina, Eugene and the team were incredibly helpful when it came time to refinance our Mortgage. Even through we were overseas, they were able to assist us get it all sorted out quickly and with minimal hassle.